Privacy policy

Who we are

Healthy Hybrid Battery Repair provides hybrid battery diagnosis, repair and replacement services in the Phoenix, Arizona metropolitan area. You can reach us at 623-323-0737 or info@healthy-hybrid.com.

Information we collect

We collect two kinds of information.

Information you give us. When you submit the quote form, call, text or email us, we receive what you send: your name, phone number, email address, vehicle year and model, ZIP code, a description of your vehicle's symptoms, your preferred contact method, and anything else you choose to tell us.

Information collected automatically. If analytics tools are enabled on this site, they may collect standard web analytics data such as the pages you visit, how you arrived, approximate location derived from your IP address, browser and device type, and interactions such as clicking a phone number or submitting a form. Our lead form endpoint also records the submitting IP address and browser user-agent string to help prevent spam and abuse.

How we use it

• To respond to your request and provide the service you asked about.
• To contact you by the method you selected — phone, text or email.
• To prepare an accurate quote and, where relevant, order the correct parts.
• To keep records of work performed and warranty coverage.
• To detect and prevent spam, fraud and abuse of our forms.
• To understand how the site is used so we can improve it.

What we do not do

• We do not sell your personal information.
• We do not rent or trade your contact details to lead-generation companies.
• We do not send marketing messages to people who only asked for a quote, unless they agreed to receive them.

Text messages

If you choose text as your preferred contact method, or you text us first, you agree that we may reply by text about your request. Message and data rates may apply. Reply STOP at any time to stop receiving messages from us.

Sharing

We share information only where it is necessary:

• Service providers that operate parts of this business on our behalf — for example website hosting, email delivery, analytics, and any customer management system we use. They may only use the information to provide that service.
• Parts suppliers, where your vehicle information is needed to source the correct component. We share vehicle details, not unnecessary personal details.
• Where the law requires it, or to protect our rights, safety, or the safety of others.

Cookies and analytics

This site may use cookies and similar technologies through Google Analytics 4 and Google Tag Manager to measure traffic and conversions. You can block cookies in your browser settings, and you can opt out of Google Analytics using the browser add-on Google provides. Blocking cookies will not stop you from using this website or contacting us.

Data retention

We keep enquiry records for as long as needed to respond to you, and we keep service and warranty records for as long as the warranty period requires plus a reasonable period afterwards for our business records. You can ask us to delete your enquiry information at any time.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact info@healthy-hybrid.com or call 623-323-0737. We may need to keep certain records where we are legally required to, or where they relate to work performed under warranty.

Children

This website is not directed at children under 13 and we do not knowingly collect information from them.

Security

We take reasonable measures to protect the information you send us. No method of transmission over the internet is completely secure, so please don't send sensitive information such as payment card details or a driver's licence number through the website form.

Changes to this policy

If we change this policy we will update the date at the top of this page. Continued use of the site after a change means you accept the updated policy.

Contact

Healthy Hybrid Battery Repair
Phone: 623-323-0737
Email: info@healthy-hybrid.com