Healthy Hybrid Battery Repair Limited Warranty

Warranty version HH-LW-2026-01, effective November 5, 2026. This Limited Warranty covers qualifying new and refurbished hybrid batteries and battery packs sold by Healthy Hybrid Battery Repair. Please read it before you buy, install or use the battery. Your invoice shows which product you bought and so which term below applies.

Summary of coverage

• New batteries and new battery packs: personal use 48 months / unlimited miles; commercial use 48 months or 80,000 miles, whichever comes first.
• Refurbished batteries and refurbished battery packs: personal use 12 months / unlimited miles; commercial use 12 months or 20,000 miles, whichever comes first.
• Budget refurbished option (sold as "3 mo"): personal use 3 months / unlimited miles; commercial use 3 months or 5,000 miles, whichever comes first.
• Tested single modules: personal use 6 months, replacement module only; commercial use 6 months, replacement module only.

Commercial mileage counts from the starting odometer reading we have on record. Coverage ends as soon as either the time limit or the mileage limit is reached.

A NEW BATTERY IS NEW WHEN SOLD. A WARRANTY REPAIR MAY USE TESTED, MATCHED REFURBISHED MODULES, AND IF WE REPLACE THE WHOLE BATTERY THE REPLACEMENT MAY BE A TESTED REFURBISHED BATTERY. THIS WARRANTY DOES NOT ENTITLE YOU TO ANOTHER BRAND-NEW BATTERY.

Repair is the main remedy under this warranty. Another remedy may apply if we choose to offer it, if repair fails of its essential purpose, or if the law requires it. This warranty gives you specific legal rights, and you may have other rights that vary from state to state; nothing in it takes away a right the law does not allow to be waived.

1. What products are covered

Only a battery sold by Healthy Hybrid Battery Repair (or through a channel we have expressly authorized) that we can find in our records.

Complete new battery. New, unused cells/modules and a new voltage-sensor harness, plus the temperature-sensor harness and high-voltage relay/junction box. The cells/modules and voltage-sensor harness are brand-new; the temperature harness and junction box may be new, inspected, refurbished or used parts that meet our functional standards. The case, hardware and any part not named here come with the assembly but are not warranted parts.

New battery pack. New, unused cells/modules and a new voltage-sensor harness only. Everything else needed to complete the battery is supplied or reused by you or your installer and is not warranted by us, and damage to warranted parts caused by those other parts is not covered.

Complete refurbished battery. We warrant the cells/modules, voltage-sensor harness, temperature-sensor harness and high-voltage relay/junction box. Refurbished means previously used, then inspected, tested, serviced, matched and/or balanced and prepared for reuse. It may show ordinary cosmetic signs of earlier use.

Refurbished battery pack. We warrant the cells/modules and voltage-sensor harness only. Other parts needed to complete the battery are supplied or reused by you or your installer, are not warranted, and damage they cause is not covered. Scratches, discoloration, labels, markings and other signs of earlier use are not defects unless they get in the way of safe installation or operation.

Reconditioning your own battery. When we recondition the battery already in your vehicle, it is warranted as a refurbished battery for the term printed on your invoice.

Tested single modules. A module sold on its own is covered for 6 months from purchase. The remedy is a replacement module; labour is not included.

2. When coverage starts and how long it lasts

Coverage starts on the original purchase date in our sales records. Installing the battery later does not delay, restart or extend it. The periods are those in the summary above. A warranty repair or replacement never restarts or extends the original period or mileage limit, apart from the separate 30-day cover on the repair itself (section 12).

3. Commercial use

Commercial use means using the vehicle, wholly or partly, to earn income or other financial gain — for example rideshare, taxi, delivery, courier, rental, fleet or other business use. These are examples, not a complete list. Ordinary commuting to and from work is not commercial use on its own.

Tell us at registration if the vehicle is used commercially. If it starts commercial use later, you must let us know. Once commercial use begins the vehicle stays classed as commercial for the rest of the warranty, and the commercial mileage limit is still counted from the original starting odometer reading.

4. Registration, VIN, odometer and battery identity

Register the battery as soon as it is installed, and no later than 30 calendar days after the purchase date. If it is not installed yet, send what you have within 30 days and the installation odometer reading promptly after it goes in. When we install the battery, our invoice recording the VIN and odometer is your registration.

• Your name and contact details, and our order or invoice number
• Vehicle year, make and model, the VIN, and a clear photo of the VIN tag
• Installation date, odometer reading at installation, and a clear photo of the odometer
• The battery serial number, if we ask for it
• Whether the vehicle is used commercially

Registration records who is covered, which vehicle, the starting mileage, the use class and which battery. For a consumer, missing the 30-day window does not on its own take away rights the law will not let us tie to registration, but we may ask for other reasonable proof, and the claim may wait until eligibility is shown.

Starting odometer. Normally the reading when the battery is installed, backed by a photo. If that is missing or unreliable we may use other reasonable evidence such as registration records, invoices, service records or diagnostic data.

Serial number. We record battery serial numbers against orders and invoices and may check them on a claim. A missing or damaged label does not void the warranty by itself, but coverage can be refused if the battery cannot reasonably be shown to be the one we warranted. Deliberately altering, removing, swapping or faking a serial number, VIN, odometer reading, diagnostic record or other warranty information to get coverage can mean the claim is refused and, where the law allows, the rest of the warranty ends.

Tied to the vehicle. The warranty belongs to that battery in the vehicle (VIN) it is registered to. Moving it to another vehicle ends coverage unless we approve the move in writing first. If the vehicle is written off but the battery is undamaged, a move is not automatic; we may approve it in writing after any inspection, testing, compatibility check, new VIN registration and odometer record we reasonably need.

5. Transferring the warranty (retail sales)

The original warranty holder is the purchaser in our sales records. If the battery was a gift, the buyer can name the recipient as the original holder at registration; that is not a transfer.

A retail warranty can be transferred once only, to the next owner of the same vehicle, if the vehicle changes hands within 12 months of the original purchase date. The battery must stay in the same registered vehicle. Nothing restarts: the new owner gets only what is left of the original time and, where it applies, mileage. The new owner should register the transfer within 30 calendar days of buying the vehicle, with the original invoice details if available, the VIN and a VIN photo, the current odometer reading and a photo, proof of the change of ownership, and their contact details. Without proper records we may ask for other reasonable proof first.

A battery bought second-hand — privately, online, from salvage, at auction or any other secondary sale — does not carry a Healthy Hybrid Battery Repair warranty just because it has our label or serial number on it.

6. Business and wholesale buyers

This section applies to repair shops, dealers, installers, distributors, resellers, fleets and other business buyers. The warranty is between Healthy Hybrid Battery Repair and the original business buyer and cannot be transferred unless we approve it in writing. Claims normally go through that business buyer. The business is responsible for its own customers, including its labour, diagnosis, workmanship, statements and any extra warranty it gives. Nobody outside Healthy Hybrid Battery Repair can widen, change or extend this warranty without our written authorization. A battery bought for a particular customer's vehicle stays tied to that VIN and cannot be moved to another vehicle with coverage unless we approve it in writing.

Where the law allows, the business buyer will defend and indemnify Healthy Hybrid Battery Repair against third-party claims that arise from its careless or improper installation, unauthorized battery changes, inaccurate statements, extra warranties or promises it made, failure to follow safety or service procedures, or other wrongful acts. This does not apply to liability caused solely by our own wrongdoing where the law forbids such an indemnity.

7. Installation, storage and high-voltage safety

WARNING: HYBRID BATTERIES CARRY HIGH VOLTAGE THAT CAN KILL. INCORRECT INSTALLATION, REMOVAL, DIAGNOSIS, HANDLING, STORAGE OR SERVICE CAN CAUSE SHOCK, BURNS, FIRE, SERIOUS INJURY OR DEATH. USE PROPER TRAINING, TOOLS, PROTECTIVE EQUIPMENT AND THE VEHICLE MAKER'S SERVICE PROCEDURES.

Installation. You may install the battery yourself; professional installation is not a condition of coverage. It must be done correctly and to the vehicle maker's procedures, specifications, safety requirements and torque values. Damage or failure caused or materially contributed to by improper installation, incorrect assembly or torque, reverse polarity, a bad electrical connection or not following the maker's procedures is not covered. General technical help from us does not replace the maker's procedures or professional judgment and does not widen this warranty.

When to install. Install the battery within 7 calendar days of receiving it. Missing that does not end coverage on its own, but damage, abnormal discharge, deterioration or failure caused or materially contributed to by late installation or poor storage is not covered. For a shipped order, the carrier's delivery record sets the date received; for a battery collected from us or installed by us, our records do.

Storage before installation. Store it so it is reasonably protected from rain, water and damp; extreme heat or freezing; direct sun; physical damage; conductive objects; unauthorized electrical loads or connections; and anything else that could damage or drain it. Damage caused or materially contributed to by poor storage is not covered.

8. Vehicle use, cooling and maintenance

Use. Drive the vehicle at least once every 30 days, and on average at least 500 miles a month (judged from the current and starting odometer readings and the time since installation). Falling short does not void the warranty by itself, but damage, deterioration, abnormal discharge, imbalance or failure caused or materially contributed to by long periods without use, poor storage or too little driving is not covered.

Battery cooling. Keep the hybrid battery cooling system properly maintained for the whole warranty. At installation the installer should check, and clean where needed, the cooling fan, air intake, any filter, the ducts and other cooling parts, and they must stay reasonably clean and clear. Damage caused or materially contributed to by poor cooling or blocked airflow is not covered — for example from pet hair; dust, lint or dirt; a clogged fan; blocked intakes or ducts; spilled liquids; cargo, seat covers, clothing or other items over an intake; or any other vehicle condition that stops the battery cooling properly.

Air conditioning. Where the vehicle cools its battery with cabin air, the air conditioning must stay reasonably working. Damage caused or materially contributed to by an over-hot cabin, poor air conditioning or another vehicle condition that pushes the battery outside the maker's temperature limits is not covered.

Vehicle electrical and hybrid systems. The 12-volt battery, low-voltage electrics, wiring, connectors, inverter/converter, charging system, control units and any other system that can materially affect the high-voltage battery must be reasonably maintained. Damage caused or materially contributed to by a vehicle-side electrical, wiring, charging, inverter, control or similar fault is not covered. A weak 12-volt battery, an unrelated trouble code or another vehicle condition does not void coverage automatically; it must have caused or materially contributed to the battery damage or failure.

Maintenance records. You do not need to send us routine maintenance records. If a claim raises a question about cooling, overheating, electrical problems, long non-use, abnormal discharge or other maintenance matters, we may ask for relevant service records, diagnostic data, photos or other reasonably available evidence. Missing records alone do not void the warranty; we can also use diagnostic and freeze-frame data, inspection, photos, service history and other reliable evidence.

9. What counts as a defect, and normal wear

This warranty covers functional defects in the parts named as warranted for your product, subject to all of its terms and exclusions. Cosmetic wear and signs of earlier use are not defects unless they affect safe installation or operation.

Normal loss of performance with age and use is not a defect by itself. Unless a product listing gives a written performance figure, we do not promise any particular state-of-health percentage, remaining capacity, module or cell capacity, internal resistance, fuel economy, EV-only range, state-of-charge behaviour, battery life or number of years of service. If wear turns into an actual covered failure during the warranty, the claim is handled under this warranty. A warning light, trouble code, third-party health score, state-of-health figure or test result does not by itself prove a covered defect.

10. The main remedy is repair

TO THE EXTENT THE LAW ALLOWS, REPAIR IS THE MAIN AND EXCLUSIVE CONTRACTUAL REMEDY FOR A COVERED DEFECT.

You must give us a reasonable chance to inspect, test and repair the battery. We may carry out more than one warranty repair during the original period where reasonably needed. We decide the method of repair from inspection, testing, diagnostic data and the nature of the defect, and you cannot insist on a whole battery, all new modules or other parts where a repair at component level can reasonably restore proper operation.

Repairing a new battery. We may repair a new battery with tested, compatible, capacity- and resistance-matched refurbished modules or other suitable parts, because a brand-new module may not match modules that have already been in service. Using refurbished parts in a warranty repair does not turn a new-battery warranty into a refurbished one; the original period and mileage limit carry on unchanged. Where several modules need attention we may repair or replace one or more matched modules, or the relevant part of the battery.

When a repair is complete. A warranty repair is successful when the covered defect is corrected and the battery works properly again. We are not required to clear unrelated trouble codes, warning lights, drivability faults or other conditions the battery defect did not cause, and a repair does not promise a return to original new-battery capacity, health, resistance, fuel economy, EV range or other characteristics that change with age and use. If repair fails of its essential purpose, or the law requires another remedy, you keep that remedy.

11. Replacing the whole battery

If we decide repair is impractical, we may instead provide a replacement battery or another suitable remedy.

IF YOU BOUGHT A NEW BATTERY, YOU HAVE NO CONTRACTUAL RIGHT TO DEMAND ANOTHER BRAND-NEW BATTERY AS A WARRANTY REPLACEMENT.

If we replace a whole new battery, the replacement may be a tested refurbished or rebuilt battery chosen for compatible operation and meeting our testing and matching standards at the time. A refurbished battery may be replaced with another tested refurbished battery that meets our standards. A refurbished replacement may show ordinary cosmetic signs of earlier use, but will not have structural damage or an unsafe condition that prevents proper installation or use. A replacement carries only what is left of the original period and mileage limit; it does not restart the warranty.

12. 30-day cover on warranty repairs and replacements

A warranty repair, replacement part or replacement battery we provide carries its own 30-day limited warranty on that repair, part or replacement. The 30 days run from when the battery is delivered back to you (shipped orders), when you collect it from us, or when we finish reinstalling it or otherwise hand it back (when we do the installation). This does not create a new warranty on the whole battery or restart the original one. If the original warranty runs out inside those 30 days, only the specific repair, part or replacement stays covered for the rest of the 30 days. If the same repair fails within the 30 days and we provisionally confirm it is the same covered repair, we pay reasonable standard shipping both ways for it. If inspection shows the problem is unrelated or excluded, the normal shipping, diagnostic and claim rules apply.

13. Abnormal discharge

A high-voltage battery can be damaged by a discharge caused outside the battery — a vehicle electrical fault, improper operation or storage, an unauthorized load, a charging fault or another outside condition. When assessing a claim we may treat reliable diagnostic or freeze-frame data showing pack voltage below 95% of the vehicle maker's nominal pack voltage as evidence of an abnormal discharge. That figure alone does not prove you caused it or that coverage is lost; we consider all available diagnostic data, inspection, vehicle condition and other reliable evidence. If reliable evidence shows an outside or vehicle-side cause that caused or materially contributed to the damage, that damage is not covered, and if it left the battery irreversibly or materially damaged, coverage for that condition may end where the law allows.

14. Overheating and poor vehicle-side cooling

Damage caused or materially contributed to by poor cooling on the vehicle side is not covered. We may consider diagnostic, freeze-frame and battery-temperature data, inspection, the condition of the cooling system and (where relevant) the air conditioning, the maker's specifications and other reliable evidence. Overheating does not automatically mean you were at fault or that coverage ends; we look at whether it came from a battery defect or from an outside cause. If reliable evidence shows poor cooling, blocked airflow, an over-hot cabin, a faulty vehicle cooling system or another outside condition pushed the battery past the maker's temperature limits and caused or materially contributed to the damage, that damage is not covered, and if the battery was irreversibly or materially damaged, coverage for that condition may end where the law allows.

15. Other exclusions

This warranty does not cover damage, deterioration or failure caused or materially contributed to by:

• Improper installation, assembly, removal, handling or storage
• Collision, accident, outside impact, vandalism or theft
• Flood, water entry, outside fire or environmental contamination
• Misuse, abuse or outside physical damage
• Faults in vehicle wiring, connectors, electrics, inverter/converter, charging or control systems
• Electrical shorts, reverse polarity or improper jump-starting
• Vehicle-side overheating or poor cooling
• Incompatible equipment or the wrong vehicle application
• Not reasonably maintaining vehicle systems that can affect the battery
• Unsuitable or incompatible parts supplied, transferred or reused by you or a third party
• Poor storage or long non-use that causes or contributes to damage
• Corrosion from outside water, salt, spills, chemicals, vehicle leaks, the environment or poor storage
• Ignoring a maker's recall, service campaign, required software update, calibration or vehicle repair where that contributes to the damage
• Any other outside or vehicle-side condition that causes or materially contributes to the damage or failure

A salvage or rebuilt title alone does not remove coverage, but collision, flood, fire, wiring or structural damage, or any other condition of the vehicle, is excluded where it causes or materially contributes to the battery damage or failure.

Warning lights. If a hybrid-system or battery warning comes on, avoid unnecessary driving and get it diagnosed promptly. Driving reasonably needed to reach a safe place or a repair shop does not on its own remove coverage, but further damage caused or made worse by knowingly carrying on driving with a serious battery, cooling, electrical or hybrid-system fault is not covered.

16. Modifications, unauthorized battery work and tampering

A material change to the vehicle's hybrid or high-voltage system, or to how the battery is configured to run, can end coverage where it changes the battery's intended operating conditions or causes or materially contributes to damage — for example aftermarket plug-in conversions, altered charging systems, non-standard pack voltages or experimental electrical equipment. Unrelated changes such as wheels, audio or cosmetic accessories do not affect battery coverage by themselves.

Opening or taking the battery apart, replacing cells or modules, changing its wiring, electrics or configuration, or attempting a repair without our authorization can mean a claim is refused or coverage ends where the work prevents a reliable assessment or causes or materially contributes to the damage. Work we authorize in writing is not unauthorized.

Tamper-evident seals. A missing, broken or damaged seal may lead us to inspect further, but does not by itself void the warranty. Deliberate tampering, swapping parts, concealment or falsification to obtain coverage can mean the claim is refused and, where the law allows, the remaining warranty ends.

17. Healthy Hybrid Battery Repair installation workmanship

When Healthy Hybrid Battery Repair installs the battery, our installation is covered by a separate 90-day limited workmanship warranty from the day the installation is finished. If a workmanship defect in our installation is confirmed, we correct it free of charge, including reasonable removal and reinstallation where needed. If a covered battery failure happens within 90 days of our installation, we also cover the reasonable removal and reinstallation labour needed for the warranty repair.

You must normally give us a reasonable chance to inspect and correct our own work before another shop does corrective work, except where immediate action is reasonably needed for safety or to prevent further damage. This workmanship warranty does not give an automatic right to a refund, a new battery, payment for another shop, towing, a rental car, travel, lost wages, loss of use or other incidental or consequential costs, except where the law requires otherwise. After a mobile installation we do not promise that later warranty inspection or service will happen at your location; we may ask for the vehicle to be made reasonably available at a location we name unless we agree another arrangement in writing.

Installation by someone else. Installation by you or another shop does not by itself void the battery warranty. We do not warrant anyone else's labour or workmanship, and damage caused or materially contributed to by improper installation by you or a third party is not covered.

18. How to make a warranty claim

WARRANTY CLAIMS MUST BE STARTED IN WRITING BY EMAIL TO INFO@HEALTHY-HYBRID.COM. A PHONE CALL ALONE DOES NOT OPEN OR PRESERVE A CLAIM.

Submit the claim before the warranty period ends, with the information we reasonably need to assess it. A substantially complete claim made in time can still be assessed after the period ends if we ask for more information about it. A new claim cannot be made after expiry just by saying the symptom started earlier.

Depending on the claim, we may ask for:

• Your name and contact details, and our order or invoice number
• The VIN, and the current odometer reading with a photo
• A description of the symptoms and when they started, and any recent repairs or service
• A complete diagnostic report from a qualified professional repair shop with equipment able to diagnose the vehicle's systems properly
• The diagnostic trouble codes (DTCs), and freeze-frame data for any hybrid-battery codes
• Any other relevant diagnostic data, photos, video or records we reasonably need

A dealership diagnosis is not required; a qualified independent shop with the right equipment is fine.

Diagnostic data and freeze frame. Where hybrid-battery codes are present, capture the freeze-frame data and send it before the codes are cleared whenever you reasonably can. Clearing codes or freeze-frame data does not void the warranty, but if needed evidence has been erased we may ask for new diagnosis before deciding. Deliberately deleting, changing, hiding or faking diagnostic information to mislead us can mean the claim is refused and can affect the remaining warranty where the law allows. A third-party battery app, health score or similar result may support a claim but does not prove a covered defect by itself.

Do not remove or ship the battery first. Do not remove and send the battery before the necessary diagnosis is done and we have given you an RMA or other written return authorization, unless removal is needed straight away for safety. Removing it early does not void the warranty, but you still have to provide enough evidence of a covered failure.

Our decision, and one reconsideration. If we refuse a claim we will normally give the main reason in writing, usually by email. You can ask for one internal reconsideration by emailing info@healthy-hybrid.com within 15 calendar days of the written refusal, with new or additional evidence. A timely reconsideration of the same claim can continue after the warranty period ends, but it is not a new claim for a different or later failure. After that one reconsideration our internal review is finished; this does not remove any legal remedy the law does not allow to be waived.

19. Return authorization, shipping, packaging and diagnostic charges

An RMA or other written return authorization is required before any battery is returned. A battery sent without one does not oblige us to accept, test, repair, store or pay shipping for it.

Shipping. For an ordinary claim, you pay to ship the battery to the location we give you. If the claim is covered, we pay reasonable standard shipping back once the repair is done, and we may choose the carrier and method. Faster or special shipping you ask for is at your cost unless we agree otherwise in writing. If the condition turns out not to be covered, you pay the return shipping.

Packaging and transport. You are responsible for suitable packaging and for following our, the carrier's and the law's transport instructions; damage from poor packaging is not covered. High-voltage, heavy battery shipments must meet carrier and transport rules. If a battery is damaged, leaking, burnt, flooded, physically compromised or possibly unsafe to ship, tell us before shipping and do not ship it against the law or carrier rules. You carry the risk of loss or damage until the battery reaches the authorized location. On a covered shipment back from us, report loss or visible transit damage promptly and keep the box and packing so we can claim from the carrier.

Diagnostic and testing charges. If testing confirms a covered defect, there is no diagnostic or testing fee for it. If testing finds no covered defect, we may charge a reasonable diagnostic or testing fee, which we will tell you about before charging it. We never carry out a paid non-warranty repair without your positive written approval (email is enough); silence is not approval.

20. Core returns are separate from the warranty

Returning your old battery (the core) is separate from this warranty. Not returning a core does not by itself end the warranty on your replacement battery. Where a refundable core deposit or core credit applies, hand the core to the authorized carrier within 30 calendar days of receiving the replacement; it is on time if it is properly packed and accepted by the carrier by then (the carrier's acceptance or first tracking scan), even if it reaches us later. Get the core-return label and instructions from us at info@healthy-hybrid.com and follow the packing and shipping requirements. The credit or refund depends on us receiving and inspecting an eligible core: the correct battery type and configuration, substantially complete. Missing modules or major parts, dismantling, significant physical damage, contamination, alteration, flood, fire or collision damage, a breached case, the wrong battery or an unsafe condition can reduce or remove the credit. That decision is separate from the warranty on your replacement battery.

21. Batteries left with us

If a battery is found not to be covered and you do not give instructions, pay the return shipping or charges we told you about, approve a quoted non-warranty repair or otherwise arrange what happens to it, we may send you written notice asking you to act. If you do not respond within 15 calendar days of that notice, reasonable storage or handling charges may start where the law allows and where the notice said so before they started. Any lien, disposal, recycling, sale or other disposal of your property will happen only after every notice, waiting period and procedure the law requires.

22. Where the warranty applies

Warranty service is provided within the 48 contiguous United States. If the vehicle or battery moves to Alaska, Hawaii, a US territory or another country, we are not responsible for arranging or paying transport from outside that area. Moving outside it does not necessarily end a valid warranty for good; service can resume once the battery is back inside the area, subject to all the other terms.

23. Incidental and consequential damages

TO THE FULLEST EXTENT THE LAW ALLOWS, HEALTHY HYBRID BATTERY REPAIR IS NOT RESPONSIBLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, INDIRECT OR PUNITIVE DAMAGES, OR ECONOMIC LOSSES, ARISING FROM OR RELATED TO THE PRODUCT OR THIS LIMITED WARRANTY.

These excluded losses can include towing, rental cars, travel, lodging, lost wages, lost profit or revenue, business interruption, loss of use of the vehicle, downtime, third-party storage, diagnosis or labour, and similar indirect losses. Some states do not allow incidental or consequential damages to be excluded or limited, so this may not apply to you. Nothing in this warranty excludes or limits liability for personal injury, death, property damage, intentional misconduct or anything else the law does not allow to be excluded or limited.

24. Limit of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, THE TOTAL CONTRACTUAL AND ECONOMIC LIABILITY OF HEALTHY HYBRID BATTERY REPAIR ARISING FROM OR RELATED TO THE PRODUCT OR THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT ACTUALLY PAID TO HEALTHY HYBRID BATTERY REPAIR FOR THE BATTERY THE CLAIM IS ABOUT.

Where the law allows, this limit applies whether the claim is made in contract, warranty, negligence, misrepresentation or any other way. It does not apply to our fraud or wilful misconduct, or to bodily injury, death, strict product liability, property damage or any other liability the law does not allow to be limited like this.

25. Implied warranties

This is a LIMITED WARRANTY. Where the law allows, any implied warranty that cannot lawfully be disclaimed lasts only as long as this written warranty, provided that limit is lawful and fair. Some states do not allow limits on how long an implied warranty lasts, so this may not apply to you. Nothing here disclaims or restricts an implied warranty or consumer right where the law forbids it.

26. Returns, refunds and cancellations

Returns, cancellations, change-of-mind requests, exchanges and core refunds are covered by our Terms and Conditions of Sale, not by this warranty. A warranty claim does not give an automatic right to a refund; repair is the main remedy as set out above, subject to any remedy the law requires.

27. How long warranty service takes

We do not promise a set number of days for diagnosis, repair or completion. We will use commercially reasonable efforts to assess and complete authorized warranty service within a reasonable time of receiving the battery and the information we need. Testing, parts availability, shipping, carrier problems, workload, the kind of failure and other circumstances can affect timing. Where the law allows, we are not responsible for delays outside our reasonable control, such as carrier disruption, natural disasters, government restrictions or widespread supply problems. Such a delay does not cancel a valid claim.

28. Governing law and venue

Where the law allows, this warranty is governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Where enforceable, any court case arising from or relating to it must be brought in a state or federal court with jurisdiction in Maricopa County, Arizona. This does not take away any venue, jurisdiction or substantive right a consumer cannot lawfully waive.

29. The whole warranty, and who can change it

This written warranty, with any product-specific written terms expressly made part of it, is Healthy Hybrid Battery Repair's whole written warranty for the product. Spoken statements, informal messages, advertising, technical help or anything said by an employee, installer, repair shop, dealer, distributor, reseller or other third party does not change or widen it unless Healthy Hybrid Battery Repair authorizes the change in writing, and none of them can create an additional Healthy Hybrid Battery Repair warranty without that written authorization.

Removed parts. Parts we remove and replace during an authorized warranty repair become the property of Healthy Hybrid Battery Repair unless the law says otherwise. The repaired or replacement battery is returned to you under this warranty.

30. Severability and no waiver

If any part of this warranty is found invalid, unlawful or unenforceable, it is enforced as far as the law allows and the rest stays in effect. A one-off accommodation, goodwill gesture or exception, or our choosing not to enforce a term in one case, does not waive that term for good or oblige us to do the same again.

31. Version, effective date and verification

This is warranty version HH-LW-2026-01, effective November 5, 2026, and it applies to products first bought on or after that date. Products bought earlier keep the warranty that applied when they were sold, unless we give extra rights in writing or the law requires otherwise. The version in force on the original purchase date governs; a later change to our website does not reduce or widen the warranty on an earlier purchase unless an authorized written amendment says so.

A printed, downloaded, photographed or electronic copy of this warranty does not on its own prove coverage. Coverage is checked against Healthy Hybrid Battery Repair's sales, order, serial-number, VIN, registration and warranty records. An altered copy, or one that does not match our records for the product, vehicle or buyer, does not create or widen coverage. Where there is a difference, we use our records from the time and the warranty version that applied on the original purchase, subject to the law.

32. Your rights under state law

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

Nothing in this warranty is meant to waive, disclaim, restrict or limit any right or remedy the law does not allow to be waived, disclaimed, restricted or limited.

33. Warrantor and contact details

Healthy Hybrid Battery Repair, Phoenix, Arizona, United States. Warranty claims: info@healthy-hybrid.com (in writing — see section 18). Registration and core returns: info@healthy-hybrid.com. Phone: 833-995-7966. Website: healthy-hybrid.com. You can ask for a free printed or electronic copy of this warranty at any time.